Owner Resources

Everything you need to keep your bike running properly, stay informed, and get the most out of your ownership experience.

At Hawkesbury Motorcycles, support doesn’t stop once you leave the showroom. Whether it’s servicing, warranty, recalls, or finance, this is where you’ll find the key information to keep things moving.

Servicing & Maintenance

Keeping your bike properly maintained is critical, no matter how or where you ride. Our workshop supports all makes and models, including road bikes, cruisers, adventure bikes, and dirt bikes. From routine logbook servicing through to diagnostics, repairs, and rebuilds, everything is handled by experienced technicians using the right tools and processes.

Warranty Information

All new motorcycles sold through Hawkesbury Motorcycles are backed by manufacturer warranties, with coverage varying by brand and model. This generally includes:

Protection against defects in materials and workmanship
Coverage periods set by the manufacturer
Support through authorised servicing and genuine parts

If you have a warranty enquiry or need to make a claim, the team can guide you through the process and handle the details with the manufacturer on your behalf.

See Warranty and Recalls

Recall Information

From time to time, manufacturers may issue recalls to address safety or performance updates.

If you own a Royal Enfield, you can check current recalls here: https://royalenfield.com.au/recalls/

Honda Recalls can also be found here: https://motorcycles.honda.com.au/owners/recalls

If you’re unsure whether your bike is affected, or you’d prefer us to check for you, just get in touch. We can confirm and arrange any required work through the workshop.

See Warranty and Recalls

Finance & Offers

Getting into the right bike should be straightforward. Hawkesbury Motorcycles offers flexible finance options through trusted partners, with solutions tailored to suit different riders, whether it’s your first bike or your next upgrade.

We can help with:

New and used motorcycle finance
Competitive rates and flexible terms
Clear breakdowns so you know exactly what you’re signing up for

We’ll walk you through the options and keep it practical. No pressure, just clarity.

Parts & Accessories

Using the right parts matters. We stock genuine parts and accessories, along with quality aftermarket options where appropriate. Whether it’s routine maintenance items, upgrades, or riding gear, the team can help you find what fits your bike and how you ride.

Apps and Technology

Segway Smart App

The Segway Smart App transforms the way you engage with your ATV, shifting the experience from simply riding to being fully connected.

It provides live insights into key vehicle metrics such as speed, distance travelled, and overall performance, so you always know exactly how your machine is operating. Through the app, you can also fine-tune settings like EPS modes and riding characteristics, allowing you to adapt the vehicle to different terrains or your preferred riding style.

In addition, it incorporates integrated safety features, including SOS alerts that automatically notify a designated contact in the event of an incident. This combination of control, visibility, and reassurance is uncommon in this segment. Learn More about the App

Apple iOS

Android

Smarter Riding Starts with the App

The Segway Smart App changes how you interact with your ATV. Instead of just riding it, you’re connected to it.

You can track real-time vehicle data like speed, mileage, and performance, giving you a clear view of how your machine is running at any moment. It also allows you to adjust settings like EPS modes and ride behaviour directly from your phone, so you can tailor the ride to suit the terrain or your personal preference.

There’s also built-in safety features, including SOS alerts that can notify an emergency contact if something goes wrong. It’s a level of control and peace of mind you don’t usually get in this category.

Real-Time Data That Actually Helps

This isn’t just tech for the sake of it.

You get access to real-time performance data including torque, speed, and usage, helping you understand how your ATV is performing under load or across different terrain. It’s practical, especially if you’re using the vehicle for work or longer rides where reliability matters.

Stay Connected, Even Off the Grid

With offline maps and wireless team connectivity, you can ride with confidence even when you’re out of mobile range.

Whether you’re exploring trails or working across a large property, you can track your route, stay connected with others, and avoid getting lost. It’s designed for real-world use, not just ideal conditions.

Built-In Safety Features

The system includes smart safety functions like rollover detection and emergency alerts.

If something happens, your location can be shared automatically with a nominated contact. It’s a simple feature, but one that adds real peace of mind, especially if you’re riding alone or in remote areas.

Customise the Ride to Suit You

With adjustable EPS modes and ride settings, you can fine-tune how the ATV feels.

Switch between comfort and sport modes depending on the terrain or the job. It makes a noticeable difference, especially when you’re riding for longer periods or carrying loads.